I've been using this branch since the downtown one closed, and had mixed experiences. The hours are unusual for most of the week, and can be problematic. The staffing can also be an issue. There are rarely enough tellers, and wait times can be unacceptably long, though you may also walk in and be the only person waiting for service(rare case). The tellers themselves are fantastic though. They are always very courteous, pleasant, and fast. I understand that this is a small town bank and can't maintain a huge staff, but they seem to have neglected to staff up to keep up with the growth of the local population.
Small town feel and phenomenal staff.
I've been using this bank for over 13 years and have seen it get progressively worse day after day. Today was a new low. Went through the drive through and waited and waited for service that never came. Had to actually drive around and go into the building to finish the transaction. Talked to the manager who I found to be rude and unhelpful.
Bank Of America Financial Center is a US Bank based in Crozet, Virginia. Bank Of America Financial Center is located at 1214 Crozet Ave, Crozet, VA 22932, USA.
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